Never Miss a Reply Again — AI Powered Auto‑Tagging is Here

Manually hunting for replies in your conversations? Not anymore. With our latest update, Lead Finesse will now automatically tag any conversation when a prospect replies, so you can instantly filter, find, and follow up without missing a beat.

Feature Video tutorial: Automated Inbox Tagging

Here’s what’s new 👇

Auto‑Tag on Reply — No More Guesswork

Whenever a prospect responds, Lead Finesse will automatically add a tag to that conversation.

  • No setup needed — it just works
  • Works across all campaigns & accounts

💡 Pro Tip:

Use the “Filter by Tag” option to instantly surface all reply-tagged conversations:

  • Prioritize follow‑ups in seconds
  • Separate warm leads from the noise
  • Perfect for SDR handoff or account reviews
  • Export conversations by tag to CSV

![Filter by Tags](https://storage.crisp.chat/users/helpdesk/website/-/f/4/f/e/f4fedfcdcc3a3800/image_16flcnv.png =477xauto)

AI Tags:

  1. Do Not Contact
  2. Information Request
  3. Wrong Person
  4. Interested
  5. Meeting Request
  6. Not Interested

What makes Auto‑Tagging different:

  • Understands intent, not just replies Tags are assigned based on the meaning of the message, not just the presence of a response.

  • Works out of the box  No Zapier or manual rules required.

  • Easier filtering and export Filter by tag and export relevant conversations to CSV in a few clicks.

  • Scales across teams Tagging is consistent whether you're managing one account or a hundred.

For your team:

  • To find prospects who asked for a demo → filter by Meeting Request
  • To identify potential buyers → filter by Interested
  • To stop following up with disinterested leads → filter by Not Interested or Do Not Contact
  • To locate conversations asking for more information → filter by Information Request
  • To check if you’re reaching the right roles → filter by Wrong Person

By default, it is enabled for everyone

If you don’t want the AI to assign the tags:

Go to Settings—>Configuration——>Manage Tags—→Disable the Configure AI Auto-Tagging of Inbox

![Disable Auto Tagging](https://storage.crisp.chat/users/helpdesk/website/-/f/4/f/e/f4fedfcdcc3a3800/image_owvn5t.png =326xauto)